Call Center Jobs in Kuala Lumpur
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Search Results - Call Center Jobs in Kuala Lumpur
TIME's group-Kuala Lumpur
We are a business processing outsourcing provider focusing on multiple different products. We are looking for enthusiastic individuals to join our call center team on behalf of our clients.
Language: We are seeking candidates proficient in Mandarin...
whatjobs.com -
AirAsia X-Kuala Lumpur
Job Description
About the Role
The Quality Assurance Assistant Manager for Customer Happiness will play a critical role in enhancing customer engagement and complaint handling through the design, development, and implementation of quality assurance...
hiredly.com -
Businesslist-Kuala Lumpur
required customer follow-up in accordance with Call Centre guidelines.
• Enters customer data and other relevant information into the relevant systems (as required) completely and accurately.
• Suggests call center process improvements and participates...
whatjobs.com -
Telecontinent Sdn Bhd-Kuala Lumpur
Able to start on 11 November 2024
• Min. SPM holder
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview &...
surfingwave.app -
TIME's group-Kuala Lumpur
Sales - Outbound (Call Centre & Customer Service)
Looking for GREAT income? Fun working environment? 5 days job? Thinking of switching job?
We are here offering Uncapped Commission, Rewards, Support & Developments!!
We are hiring with a basic pay...
whatjobs.com -
Quality Assurance Supervisor - Operations Experienced (Team Lead) Malaysia - Kuala Lumpur Operations
Shopee-Kuala Lumpur
Bachelor's degree in a related field or equivalent work experience.
• 5+ years of experience in quality assurance or a related field, preferably in call center operations.
• Strong knowledge of quality assurance principles, practices, and tools.
• Excellent...
appcast.io -
Manpower Staffing Services (Malaysia) Sdn. Bhd.-Kuala Lumpur
Candidate must possess at least a SPM.
• Required language(s): Mandarin
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Able to work in Rotational Shift.
You can...
maukerja.my -
Tbwa Chiat/Day Inc-Kuala Lumpur
analysis of call center customer service system-related products, and drive the development and implementation of system functionality.
• At least 2 years of customer service or technical support experience, with experience of working in a customer service...
appcast.io -
TIME's group-Kuala Lumpur
Supervisors/Team Leaders (Call Centre & Customer Service)
Responsible for managing performance of X Days & Past Due But Not Impaired segment. This includes monitoring the collections/unit/departments performance and productivity on a daily basis...
whatjobs.com -
Zeal Group-Kuala Lumpur
to understand.
• Understand a call centre business process from a workflow diagram and conceptualize it as an automated solution.
• Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases.
• Configure and optimize solutioned...
appcast.io -
Medi Beaute-Kuala Lumpur
Apply now at
; Requirements:-
• SPM / STPM / Diploma / Degree with at least 1 year of experience in any call center is added advantage.
• Proficient in basic languages : English, Bahasa Malaysia and Mandarin
• Basic Competency of Microsoft Office...
whatjobs.com -
Singapore Telecommunications Limited c/o Telecontinent Sdn Bhd-Kuala Lumpur
ensuring service & accuracy
• Drive action plans to improve detective rate and overall quality score of the team through analysis of improvement on fatal errors
• Work closely with call center team leader and provide them with feedbacks on strength...
ricebowl.my -
Prudential Hong Kong Limited-Kuala Lumpur
call center efficiency (e.g., log on time, average talk-time, available time, etc.), improve persistency through conservation & outbound calls, and overall call experience by continuously reviewing customer service standards.
2. Motivates staff to perform...
appcast.io -
ENVO BPO SERVICES SDN.BHD.-Kuala Lumpur
Requirements
• SPM / Diploma / Degree or any relevant certificate in any field
• Minimum 1-year experience in the area of telemarketing/tele sales (call center is advantageous)
• Prefer applicants who have experience in sales and marketing
• Good...
surfingwave.app -
United Overseas Bank Ltd.-Kuala Lumpur
and accurate manner.
• Perform voice-authorisation and give assistance to merchants and customers at POS transactions.
• Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).
• Manage email duties, assisting Call Centre...
appcast.io -
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