Call Centre Quality Assurance Jobs
1 - 15 of 22
Search Results - Call Centre Quality Assurance Jobs
Valor Intelligent Processing, LLC-Seberang Perai
Responsible for driving the growth of revenue and profit originating from a call center.
• Proven ability to meet performance, efficiency, and quality assurance targets.
• Monitor individual and team results to identify and act on both positive and negative...
whatjobs.com -
TDCX Group-Kota Bharu
Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
Works in partnership with Operations, Training and Clients in developing...
tdrct.com -
Valor Intelligent Processing, LLC-Seberang Perai
of direct reports.
• Responsible for weekly payroll review and submission to ensure correct entries.
• Drive the growth of revenue and profit originating from a call center.
• Proven ability to meet performance, efficiency, and quality assurance targets...
whatjobs.com -
TDCX Group-Kota Bharu
Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience.
Works in partnership with Operations, Training and Clients...
tdrct.com -
Valor Intelligent Processing, LLC-Seberang Perai
ourselves as a trusted partner in the industry.
Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible...
whatjobs.com -
TDCX Group-Kota Bharu
Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
Works in partnership with Operations, Training and Clients in developing...
tdrct.com -
Valor Intelligent Processing, LLC-Seberang Perai
Responsible for driving the growth of revenue and profit originating from a call center.
• Proven ability to meet performance, efficiency, and quality assurance targets.
• Monitor individual and team results to identify and act on both positive and negative...
whatjobs.com -
View Call Centre Quality Assurance jobs in:
TDCX Group-Kota Bharu
Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
Works in partnership with Operations, Training and Clients in developing...
tdrct.com -
Valor Intelligent Processing, LLC-Seberang Perai
review and submission to ensure correct entries.
• Responsible for driving the growth of revenue and profit originating from a call center.
• Proven ability to meet performance, efficiency, and quality assurance targets.
• Monitor individual and team...
whatjobs.com -
TDCX Group-Kota Bharu
Collaborate with call quality team members and QA Manager to identify and streamline QA processes and implement standards that enhance service delivery and customer experience.
Work in partnership with Operations, Training, and Clients to develop and enhance...
tdrct.com -
Prudential Hong Kong Limited-Kuala Lumpur
reviews, capacity planning, and cost/benefit analyses; identifying and evaluating mechanisms to improve the call center efficiency (e.g., log on time, average talk-time available time, etc.), improve persistency through conservation & outbound call...
appcast.io -
Teleperformance-Petaling Jaya
Qualifications
Main Requirements:
• Bachelor’s degree orequivalent diploma in any discipline
• Candidate must be able to work onrotational shift (3 shift / 5 working days)
• Minimum 1 years’ experience as QA in call center
• Must be proficiency...
whatjobs.com -
Singtel Group-Kuala Lumpur
Other Relevant Skills: Business Ideation & Development
Professional Services
Research
Service Delivery
Strategic Analysis
Additional Areas: Finance
Human Resources
Legal
Risk
Regulatory
Compliance
Supply Chain
Sustainability
Quality Assurance
Property...
tdrct.com -
Teleperformance-Petaling Jaya
Qualifications
Main Requirements:
• Bachelor’s degree orequivalent diploma in any discipline
• Candidate must be able to work onrotational shift (3 shift / 5 working days)
• Minimum 1 years’ experience as QA in call center
• Must be proficiency...
whatjobs.com -
AS White Global-Kuala Lumpur
proficiency in identifying deficiencies, proposing effective solutions, and enhancing call processes.
SKILLS, EXPERIENCE & QUALIFICATION
1. 1–3 years of experience in a call center environment, specifically in quality assurance, customer service...
whatjobs.com -
12
Companies now hiring in Malaysia:
Call Centre Quality Assurance jobs in Malaysia – Similar offers:
Don’t miss out on new job vacancies!
Create a job alert for: Call Centre Quality Assurance
It's free, and you can cancel email updates at any time
12