Call Centre Quality Assurance Jobs in Kuala Lumpur
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Search Results - Call Centre Quality Assurance Jobs in Kuala Lumpur
AS White Global-Kuala Lumpur
proficiency in identifying deficiencies, proposing effective solutions, and enhancing call processes.
SKILLS, EXPERIENCE & QUALIFICATION
1. 1–3 years of experience in a call center environment, specifically in quality assurance, customer service...
whatjobs.com -
Singtel Group-Kuala Lumpur
Other Relevant Skills: Business Ideation & Development
Professional Services
Research
Service Delivery
Strategic Analysis
Additional Areas: Finance
Human Resources
Legal
Risk
Regulatory
Compliance
Supply Chain
Sustainability
Quality Assurance
Property...
tdrct.com -
TDCX-Kuala Lumpur
internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery...
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Prudential Hong Kong Limited-Kuala Lumpur
reviews, capacity planning, and cost/benefit analyses; identifying and evaluating mechanisms to improve the call center efficiency (e.g., log on time, average talk-time available time, etc.), improve persistency through conservation & outbound call...
appcast.io -
Singtel Group-Kuala Lumpur
Regulatory
6. Compliance
7. Supply Chain
8. Sustainability
9. Quality Assurance
10. Property
11. Workplace Health & Safety
Technological Skills:
1. Analytics
2. Business Intelligence
3. Data Warehouse
4. Digital Transformation
5. CX
6. UI/UX
7. Smart Video...
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Assent Compliance-George Town, 294 km from Kuala Lumpur
and ensure Quality Assurance for compliance data provided by our suppliers; Qualifications
We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications: Great verbal and written communication...
tdrct.com -
Teleperformance-Petaling Jaya, 11 km from Kuala Lumpur
Qualifications
Main Requirements:
• Bachelor’s degree orequivalent diploma in any discipline
• Candidate must be able to work onrotational shift (3 shift / 5 working days)
• Minimum 1 years’ experience as QA in call center
• Must be proficiency...
whatjobs.com -
Teleperformance-Petaling Jaya, 11 km from Kuala Lumpur
Qualifications
Main Requirements:
• Bachelor’s degree orequivalent diploma in any discipline
• Candidate must be able to work onrotational shift (3 shift / 5 working days)
• Minimum 1 years’ experience as QA in call center
• Must be proficiency...
whatjobs.com -
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