Customer Experience Manager Jobs
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Search Results - Customer Experience Manager Jobs
TDCX Group-Malaysia
mentoring and developing team members to promote quality awareness, implement quality programs and initiatives towards Customer Experience Excellence.
• Perform quality spot checks of service tickets, phone calls, and other customer interactions to ensure...
TDCX Group-Malaysia
mentoring, and developing team members to promote quality awareness, implement quality programs and initiatives towards Customer Experience Excellence.
• Perform quality spot checks of service tickets, phone calls, and other customer interactions to ensure...
appcast.io -
TDCX Group-Kota Bharu
members to promote quality awareness, implement quality programs and initiatives towards Customer Experience Excellence.
Perform quality spot checks of service tickets, phone calls, and other customer interactions to ensure that all applicable standards...
Lazada-Kuala Lumpur
Lazada Federal Territory of Kuala Lumpur, Malaysia
Senior Manager, Customer Experience
The Regional Buyer Experience (CX) team is responsible for improving the end-to-end journey experience for our buyers on Lazada. Customer Experience...
TDCX Group-Kota Bharu
Collaborate with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
Work in partnership with Operations, Training and Clients in developing...
ZUS Coffee-Subang Jaya
technological tools that streamline support functions and improve the customer experience.
Project & Stakeholder Management
1. Collaborate with Product, Operations, Finance, Marketing & Tech teams to implement solutions that enhance customer feedback...
TDCX Group-Kota Bharu
Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
Works in partnership with Operations, Training and Clients in developing...
View Customer Experience Manager jobs in:
Ernst & Young Advisory Services Sdn Bhd-Kuala Lumpur
different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
We are looking for Managers /Senior Managers to join our leading Customer Consulting team. Our Managers...
appcast.io -
The Arnott's Group-Petaling Jaya
for quarterly or annual quality review and management review meetings, including meeting arrangements, presentation slides, and minutes.
Site Quality and Food Safety Culture
• Lead initiatives to promote and enhance the site’s quality and food safety culture...
Classy Wheeler Limited-Kota Bharu
they are now urgently seeking a Call Centre and Customer Experience (AVP/Team Lead) to join their newly setup team
Job Description
Responsible for managing day-to-day operations of credit card call centre
Lead the team to handle cardholder’s inquiries...
Generali Malaysia-Kuala Lumpur
customers’ experience.
4. Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment, and coaching.
5. Clear and strong governance...
Vishay Intertechnology, Inc.-George Town
applicants for a
Customer Experience Account Specialist, based in Penang.
Major Responsibilities
Management of all customer inquiries and coordinates internally timely and accurate responses
Decision making ability to escalate when warranted to get required...
ZUS Coffee-Subang Jaya
technological tools that streamline support functions and improve the customer experience.
Project & Stakeholder Management
• Collaborate with Product, Operatins, Finance, Marketing & Tech teams to implement solutions that enhance customer feedback...
hiredly.com -
Micron Technology, Inc-Seberang Perai
the world to learn, communicate and advance faster than ever.
JR69930 Manager, Regional Customer Demand Analyst
As a manager of Customer Demand Analysts, you will develop and lead a team responsible for customer demand forecasting and analysis at Micron’s...
appcast.io -
Fujiaire Global Sdn Bhd-Petaling Jaya
Diploma or equivalent; associate's or bachelor's degree is a plus.
• Proven experience in customer service, administrative support, or a related field.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities...
maukerja.my -
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