Customer Experience Manager Jobs
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Search Results - Customer Experience Manager Jobs
Castlery-Johor Bahru
As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams...
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TDCX Group-Malaysia
mentoring, and developing team members to promote quality awareness, implement quality programs, and initiatives towards Customer Experience Excellence.
• Perform quality spot checks of service tickets, phone calls, and other customer interactions to ensure...
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Castlery-Batu Pahat
As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams...
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TDCX Group-Kota Bharu
members to promote quality awareness, implement quality programs, and initiatives towards Customer Experience Excellence.
Perform quality spot checks of service tickets, phone calls, and other customer interactions to ensure that all applicable standards...
tdrct.com -
Castlery-Kluang
As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams...
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Bjak Sdn Bhd-Klang
Experience Management: Lead and manage the customer service team to provide high-quality support and engagement.
Develop and implement customer service strategies that drive satisfaction and loyalty.
Actively handle customer queries and issues when needed...
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OCBC Bank-Kuala Lumpur
Job Description - Customer Experience Insights Manager (240001T0)
The Opportunity
Do you enjoy the challenge of creating clarity within a complex world of quantitative and qualitative data?
As an experience insights manager, you will work...
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Castlery-Johor Bahru
As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams...
tdrct.com -
Sovereign’s Capital-Petaling Jaya
decision-making based on market insights and competitive landscape analysis.
Qualifications
What Essential Skills You Will Need
• You will have at least 5 years of direct experience in product management at a tech company in either platform or user...
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Castlery-Johor Bahru
approach, making the delivery of a world-class customer experience one of our core strategic priorities.
As the Customer Experience Operations Manager, you will play a key role in managing and optimizing our online customer experience operations. Reporting...
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Lazada-Kota Bharu
customer experience through innovative strategies and solutions.
Communication and Collaboration:
• Excellent stakeholder management skills, with the ability to engage and influence senior leaders and cross-functional teams.
• Effective communication skills...
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Castlery-Kluang
Senior Customer Experience Manager
Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key...
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2 similar jobs: Batu Pahat, Johor Bahru
Sovereign’s Capital-Petaling Jaya
Product Management Leader, Mobility, we are hiring a Lead Product Manager to stretch boundaries and eliminate all painful experiences for a consumer's transport post-booking experience.
You will own the product strategy for the problem space, working...
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Castlery-Johor Bahru
approach, making the delivery of a world-class customer experience one of our core strategic priorities.
As the Customer Experience Operations Manager, you will play a key role in managing and optimizing our online customer experience operations. Reporting...
tdrct.com -
Ernst & Young Advisory Services Sdn Bhd-Kuala Lumpur
different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The opportunity
We are looking for Managers /Senior Managers to join our leading Customer Consulting team. Our Managers...
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