Customer Experience Manager Jobs in Kuala Lumpur
1 - 15 of 3,498
Search Results - Customer Experience Manager Jobs in Kuala Lumpur
American President Lines-Kuala Lumpur
managers, and process excellence teams to achieve the group’s strategic vision of improving customer experience. You will be responsible for assisting in the implementation and monitoring of improvement initiatives to enhance customer satisfaction (NPS...
tdrct.com -
Generali Malaysia-Kuala Lumpur
customers’ experience.
4. Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment, and coaching.
5. Clear and strong governance...
whatjobs.com -
Ernst & Young Advisory Services Sdn Bhd-Kuala Lumpur
Customer Consulting team. Our Managers are leaders in, and passionate about helping our clients design and deliver new Customer Experiences. They are smart, switched on and bring a strategic, creative and analytical mindset.
Above all, they want to make...
appcast.io -
Shopee-Kuala Lumpur
and monitor key Customer Experience-related projects arising from insights.
Requirements
• Have experience either in a Management Consulting, Customer Experience, Market Research, or Project Management role from relevant industries (preferably e-commerce...
whatjobs.com -
Prudential Hong Kong Limited-Kuala Lumpur
of experience in customer lifecycle management, marketing or retention strategies, with a minimum of 3 years in a managerial role.
3. Proven success in persistency improvement, retention strategies, and upsell/cross-sell campaigns.
4. Strong analytical skills...
appcast.io -
Isentia-Kuala Lumpur
and DaaS Management App, ensuring accuracy
• Quickly and Accurately resolve client queries
• Investigate relevance queries from clients and AMT, providing quick and accurate resolutions
Requirements ESSENTIAL:
• Minimum 1 year Customer Service experience...
whatjobs.com -
Adventus Pte Ltd-Kuala Lumpur
Science, Business IT or other relevant disciplines
• At least 2 to 3 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large...
appcast.io -
Dover-Kuala Lumpur
solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
The Customer Care Manager is responsible for overseeing and managing customer care operations...
tdrct.com -
TIME's group-Kuala Lumpur
to deliver seamless experiences.
• Implement best practices for customer support operations, including omni-channel support (e.g., chat, email, phone), ticket management, and escalation procedures.
• Drive initiatives to improve customer retention, upsell...
whatjobs.com -
Hunters International Sdn Bhd-Kuala Lumpur
Summary:
The Customer Service Manager is responsible for overseeing and leading the customer service team, including overseas CS Teams, to ensure exceptional customer experiences. This role involves managing
day-to-day operations, addressing...
tdrct.com -
PT Mitrausaha Indonesia Grup-Kuala Lumpur
to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.
Benefits:
• Time off: We would love you...
whatjobs.com -
Prudential Hong Kong Limited-Kuala Lumpur
Senior Manager, Customer Promise-Medical Reimbursement & Personal Accident
Senior Manager, Customer Promise-Medical Reimbursement & Personal Accident
Prudential’s purpose is to be partners for every life and protectors for every future. Our...
appcast.io -
Prudential Hong Kong Limited-Kuala Lumpur
insights.
Qualifications and Experience
Bachelor’s degree in Marketing, Business, Data Analytics, or a related field (Master’s degree is a plus).
At least 8 years of experience in customer lifecycle management, marketing or retention strategies...
tdrct.com -
Insider-Kuala Lumpur
years relevant work experience in customer-facing customer success, account management, or strategic consulting organization within Martech or SaaS.
• Strong communication skills in both writing and speaking (English & Malay).
• High sense...
appcast.io -
Cigna Healthcare-Kuala Lumpur
direction from Team Managers and Team Seniors and support coaching of new hires into the Claims & Customer Service teams
Identify and suggest process improvements that will enhance your team, your customer, or the business
Experience Required: Experience...
tdrct.com -
12345678910
Companies now hiring in Kuala Lumpur:
More jobs – Customer Service in Kuala Lumpur:
Customer Experience Manager jobs in Kuala Lumpur – Similar offers:
Broaden your job search:
Don’t miss out on new job vacancies!
Create a job alert for: Customer Experience Manager, Kuala Lumpur
It's free, and you can cancel email updates at any time
12345678910