Customer Service Call Center Jobs in Kuala Lumpur
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Search Results - Customer Service Call Center Jobs in Kuala Lumpur
Sedgwick Claims Management Services Ltd-Kuala Lumpur
to all internet sites and applications of Sedgwick and its groups of companies.
Customer Service Officer (Call Centre), 3 Months Contract
We are seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur. If you...
UOB-Kuala Lumpur
or at least a recognized Diploma with minimum 2 years’ experiences. (SPM / STPM or equivalent certificate holders with at least 5 years of work experienced may be considered)
Experience in Call Centre, Banking or Customer Service environment...
Sheraton Imperial Kuala Lumpur Hotel-Kuala Lumpur
Assistant Manager - Call Centre (At Your Service)
Position Summary
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up...
Telecontinent-Kuala Lumpur
Job Responsibility
Provide exceptional customer support within a specialized medical and healthcare call center environment.
Manage customer inquiries effectively across voice (inbound calls) and non-voice channels, including LiveChat, email...
Concentrix-Kuala Lumpur
Native Thai speaker.
• Experience in Customer Service is preferred.
• Bachelor's Degree in any field.
• 2 years minimum experience in supervising/leading a team.
• Experience in a high-growth organization strongly preferred.
• Must be amenable to work in...
WediaLab-Kuala Lumpur
Job Description
Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality standards.
Implement and maintain Quality Assurance processes and protocols.
Evaluate the performance of Call Center and Customer...
Concentrix-Kuala Lumpur
for improvement, implement corrective action, up to and including termination of employment.
4. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.
5. Communicate expectations to employees...
Wealth Mastery Academy (WMA)-Kuala Lumpur
or call center roles is preferred
• Strong communication, interpersonal, and problem-solving skills
• Ability to multitask and stay calm under pressure
• Familiarity with CRM systems, helpdesk tools, or customer service platforms is a plus
• Detail-oriented...
hiredly.com -
PT Transcosmos-Kuala Lumpur
is very critical in client’s environment.
• Monitor and maintain quality of service as measured by metrics such as performance, efficiency, customer satisfaction, and take corrective action as required.
• Prior experience in managing multiple client...
appcast.io -
Telecontinent-Kuala Lumpur
and potential customers based on the prospect listing provided by the Company.
3. Ability to handle outbound and inbound transactions via voice and non-voice.
4. To explain product/services to customers in details and convert potential leads to sales.
5. Answer...
Hong Leong Bank-Kuala Lumpur
Manager / Assistant Manager, Personal Financial Services (Portfolio & CRM)
If you are looking to excel and make a difference, take a closer look at us…
The Portfolio & CRM Manager is responsible for the customer interaction strategy and roadmap...
appcast.io -
Convergys-Kuala Lumpur
This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.
Operations Manager (Healthcare) – Call Center
(Mandarin Speaking)
Location: Concentrix Office, Malaysia...
Shopee-Kuala Lumpur
feedback to collections agents, identifying areas for improvement and implementing training and development plans as needed.
• Collaborate with other departments, such as customer service, sales, and credit, to streamline collections processes and improve...
appcast.io -
Prudential Hong Kong Limited-Kuala Lumpur
allocated by management as and when required.
Job Requirements: At least Diploma or Degree in any field from a recognized college or university.
Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry...
Telecontinent Sdn Bhd-Kuala Lumpur
Perform outbound sales calls to existing and potential customers.
• To explain product/services to customers in details and convert potential leads to sales.
• Answer inquiries from customers related to sales presentation.
• To meet sales target...
maukerja.my -
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