Customer Service Call Center Jobs in Kuala Lumpur
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Search Results - Customer Service Call Center Jobs in Kuala Lumpur
TIME's group-Kuala Lumpur
employer?
Company Overview:
At Log In Services Sdn Bhd, we take pride in delivering exceptional call center management outsourcing solutions. With a wealth of experience and a passionate team, we're redefining the standards of customer service in diverse...
whatjobs.com -
Manpower Staffing Services (Malaysia) Sdn. Bhd.-Kuala Lumpur
connect with me directly on pooja.t@manpower.com.my OR WhatsApp me on +60 162606834 for more details.
• Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
• Managing and monitoring social...
maukerja.my -
TIME's group-Kuala Lumpur
issues to supervisors as needed
• Identify opportunities to improve the customer experience and provide feedback to management
Qualifications:
• 1-2 years of previous customer service or call center experience
• Excellent communication and active...
whatjobs.com -
Manpower Staffing Services (Malaysia) Sdn. Bhd.-Kuala Lumpur
and escalate issues to overseeing supervisor. • Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service.
• Regularly updates job knowledge by studying new product descriptions and actively...
ricebowl.my -
TIME's group-Kuala Lumpur
at least 6 months experience in customer service, preferably in the call center industry.
• Have excellent verbal and written communication skills.
• Able to achieve a typing speed of 35 wpm/95% accuracy or above.
• Comfortable working in rotational shifts...
whatjobs.com -
AirAsia X-Kuala Lumpur
of quality assurance programs. This position is responsible for ensuring high service quality standards across multi-channel, multi-site customer touchpoints and overseeing the continuous improvement of customer experience.
Responsibilities:
• Design and develop...
hiredly.com -
Tbwa Chiat/Day Inc-Kuala Lumpur
analysis of call center customer service system-related products, and drive the development and implementation of system functionality.
• At least 2 years of customer service or technical support experience, with experience of working in a customer service...
appcast.io -
TIME's group-Kuala Lumpur
Service Executive?
• Which of the following languages are you fluent in?
• Do you have customer service experience?
• How would you rate your English language skills?
• Have you worked in a call centre before?
What can I earn as a Customer Service...
whatjobs.com -
Prudential Hong Kong Limited-Kuala Lumpur
call center efficiency (e.g., log on time, average talk-time, available time, etc.), improve persistency through conservation & outbound calls, and overall call experience by continuously reviewing customer service standards.
2. Motivates staff to perform...
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Tbwa Chiat/Day Inc-Kuala Lumpur
and other applications.
• Call center customer service-related work experience is preferred.
Why Join Us?
• Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Yearly Bonus).
• Meal Allowance up to RM 500/month...
whatjobs.com -
Agensi Pekerjaan Talentconsult Sdn Bhd-Kuala Lumpur
communication skills
• Ability to multitask, prioritize, and manage time effectively
• Able to work during public holiday
• Experienced in the Customer Service industry and the call center is entitled to salary negotiations is an added bonus
• Working shift: 9...
ricebowl.my -
Quality Assurance Supervisor - Operations Experienced (Team Lead) Malaysia - Kuala Lumpur Operations
Shopee-Kuala Lumpur
and mentor QA team members to ensure that they have the necessary skills and knowledge to carry out their duties effectively.
• Work closely with production, engineering, and customer service teams to ensure that quality is embedded in all processes...
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Telecontinent Sdn Bhd-Kuala Lumpur
Responsibility
Job scope
• Handle incoming customer enquiries over the telephone only
• Assist customer related to telco problem
• Billing/Prepaid/Postpaid/Line issue etc
• Idenfying the issue, assist customer according to the system
Working Days
• 5 working...
surfingwave.app -
Zeal Group-Kuala Lumpur
and preventing any potential bugs.
• Identifying areas of improvement and innovation by data analytics techniques to analyze conversation data and voice of customers.
• Working on requirement documentation, process flows and other tasks (e.g. solution design...
appcast.io -
United Overseas Bank Ltd.-Kuala Lumpur
and accurate manner.
• Perform voice-authorisation and give assistance to merchants and customers at POS transactions.
• Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).
• Manage email duties, assisting Call Centre...
appcast.io -
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