Customer Service Manager Jobs in Kuala Lumpur
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Search Results - Customer Service Manager Jobs in Kuala Lumpur
KLIA Ekspres-Kuala Lumpur
Assist the Head of Management (HOM) to lead, motivate, mentor, and manage the customer service team (office & operation staff) to achieve department KPIs and service-level objectives by establishing clear expectations of performance and taking...
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Adventus Pte Ltd-Kuala Lumpur
and beyond for our customers, far exceeding expectations.
The Service Delivery Manager is responsible for managing and monitoring Service Level Agreement’s (SLA) requirements so as to ensure the contractual requirements’ levels are met and tasked to take...
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Hong Leong Bank-Kuala Lumpur
Manager - Business Channel (Customer Service & Operations)
If you are looking to excel and make a difference, take a closer look at us...
We're hiring for Customer Service & Operations Manager (Klang Valley)
An exciting opportunity is now...
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Swift Software-Kuala Lumpur
Lead Customer Success Architect – Observability & Service Management Domain
About the Role
As a pivotal member of our Customer Success team, the Senior Observability & Service Management Coach & Success Architect plays a central role in our Agile...
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Tbwa Chiat/Day Inc-Kuala Lumpur
their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries.
Job Responsibilities
1. Lead the development, construction, and continuous optimization of the customer service system...
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Shopee-Kuala Lumpur
field.
• Minimum 3 - 4 years experience in customer service operations for insurance products or a related field is required.
• Experience managing cross-functional projects with excellent attention to details.
• Well versed with the Malaysia insurance...
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Machines Sdn Bhd-Kuala Lumpur
for customers.
• Provides insights about Apple a1er-sales services, warranty claims and after-sales related information.
• Alerts management for issues that may require further escalation for complete resolution, or which may indicate a larger, underlying...
maukerja.my -
Sunway-Kuala Lumpur
Counter Operations:
• Managing the opening and closing of the customer service counter while ensuring all procedures are followed.
Exceptional Service Delivery:
• Going the extra mile to delight customers, especially during festive seasons, by providing...
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TA Investment Management Berhad-Kuala Lumpur
Assistant Manager - Customer Service and Communications
Responsibilities:
• Client Inquiries and Complaints Management : Address investor inquiries, issues, and complaints across various channels, including phone, email, and in-person. Deliver...
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Prudential Hong Kong Limited-Kuala Lumpur
the Team. Work with relevant Stakeholders in finding resolutions to customers’ needs/address customer feedback.
4. Maintains and improves overall customer service operations by monitoring system performance; identifying and resolving problems; managing...
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Zeal Group-Kuala Lumpur
situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team...
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Ernst & Young Advisory Services Sdn Bhd-Kuala Lumpur
and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you’ll work closely with our clients’ marketing, sales and customer service functions, helping to ensure they interact effectively with their customer base.
Through...
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Tranglo Sdn Bhd-Kuala Lumpur
critical thinking and customer-focused mindset.
• Experience with Zendesk or Slack preferred.
• Previous customer support experience or client service experience required.
• Ability to multitask, prioritize, and manage time effectively.
• Background...
ricebowl.my -
TC Pro Sdn Bhd-Kuala Lumpur
The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
• CSR provide product...
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Da Vinci Clinic-Kuala Lumpur
Job Overview:
We are seeking a dedicated and empathetic Online Customer Service Representative to join our team. This role involves interacting with patients and clients through various online channels to provide support, resolve issues, and ensure...
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