Customer Service Manager Jobs in Kuala Lumpur
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Search Results - Customer Service Manager Jobs in Kuala Lumpur
Jobstreet Malaysia-Kuala Lumpur
Assist the Customer Service Manager in overseeing daily operations of the Hotline Team , ensuring smooth and efficient handling of customer inquiries and complaints.
Support the Quality Assurance Functions , including:
1. Quality Assurance...
Hunters International Sdn Bhd-Kuala Lumpur
Summary:
The Customer Service Manager is responsible for overseeing and leading the customer service team, including overseas CS Teams, to ensure exceptional customer experiences. This role involves managing
day-to-day operations, addressing...
Alba Dental Clinic-Kuala Lumpur
leader to help shape our operations, develop high-performing teams, and ensure an exceptional customer experience.
The Role
As the Customer Service & Operations Manager, you will play a critical role in driving the success of our customer service...
Adventus Pte Ltd-Kuala Lumpur
and beyond for our customers, far exceeding expectations.
The Service Delivery Manager is responsible for managing and monitoring Service Level Agreement’s (SLA) requirements so as to ensure the contractual requirements’ levels are met and tasked to take...
appcast.io -
Agoda-Kuala Lumpur
Excellence, L&D, Analytics, and Talent Management.
• Present results and propose solutions to Senior Leaders and stakeholders.
• Understand the key drivers of customer satisfaction & dissatisfaction and work with customer service leaders to address customer...
Starhub Ltd-Kuala Lumpur
manner.
5. Collect and channel feedback on customers’ needs, potential issues, processes, and service enhancement to Management as an ongoing process in the pursuit of service excellence.
6. Provide statistics and information on the nature of calls...
appcast.io -
Seener Sdn Bhd-Kuala Lumpur
Fewer than 40 applicants. You still have a chance!
Work Experience: At least 2 years of customer service experience, with a minimum of 1 year in team management.
Able to speak in English and Mandarin.
Familiar with customer service processes...
SRG Asia Pacific Sdn.Bhd-Kuala Lumpur
as we pride on our home-grown talent.
CURRENT VACANCIES AT SRG ASIA PACIFIC SDN. BHD.
The Customer Service Professional is accountable for promptly handling customer emails and phone inquiries, ensuring exceptional service levels are maintained...
appcast.io -
Recooty-Kuala Lumpur
Point of Contact (SPOC) for Technical Escalations
Act as the designated escalation manager for Major Service Agreement (MSA) customers, ensuring effective communication and resolution of critical technical incidents.
Incident & Problem Management Support...
Zenyum-Kuala Lumpur
About This Role
The Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.
You will be the primary contact point...
Recooty-Kuala Lumpur
Single Point of Contact (SPOC) for Technical Escalations
• Act as the designated escalation manager for Major Service Agreement (MSA) customers, ensuring effective communication and resolution of critical technical incidents.
2. Incident & Problem...
appcast.io -
Sutherland-Kuala Lumpur
Company Description
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Customer Care Team Manager | Mandarin and Japanese Speaking. We are a group of driven and hard-working individuals. If you are looking...
Ernst & Young Advisory Services Sdn Bhd-Kuala Lumpur
and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you’ll work closely with our clients’ marketing, sales and customer service functions, helping to ensure they interact effectively with their customer base.
Through...
appcast.io -
Wealth Mastery Academy (WMA)-Kuala Lumpur
issues or risks to management
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Proficient in spoken and written Chinese (Mandarin and/or Cantonese) and English
• Prior experience in customer service...
hiredly.com -
Manpower Staffing Services (Malaysia) Sdn. Bhd.-Kuala Lumpur
on +60 162606834 for more details.
• Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
• Managing and monitoring social medial platforms
• Replying email within TAT timeline
• Handling...
maukerja.my -
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