Helpdesk Jobs in Petaling Jaya
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Search Results - Helpdesk Jobs in Petaling Jaya
Infosys Limited-Petaling Jaya
technology.
Job duties and responsibilities
• Effectively resolve L1 helpdesk queries as per deliverables outlined
• Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
• Execute transactions as per...
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Ehub IT Solutions Sdn Bhd-Petaling Jaya
Using the help desk management tool, log and assign requests
• Provide technical support and assistance to end-users, helping them with IT-related problems and inquiries. Educate users on basic IT procedures and best practices
• Troubleshoot hardware...
ricebowl.my -
Infosys Limited (Malaysia Branch)-Petaling Jaya
Sign-On technology.
Job duties and responsibilities
• Effectively resolve L1 helpdesk queries as per deliverables outlined
• Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
• Execute transactions...
hiredly.com -
GXbank-Petaling Jaya
in customer support operations, business process design, or a related field.
• Strong understanding of customer support systems and technologies (e.g., CRM systems, Help Desk software).
• Excellent problem-solving, critical thinking, and decision-making...
appcast.io -
OxPay Financial Limited (SGX: TVV)-Petaling Jaya
Ensuring all standards and procedures are followed and maintained.
3. Answering queries and resolving issues relating to usage of standard applications and IT services.
4. Providing monthly help desk reports.
Ideal Profile
1. You possess a Degree/Diploma...
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Infosys Limited (Malaysia Branch)-Petaling Jaya
Bitlocker etc. Printer Configuration over cloud etc.
• Familiar with Windows 10, Windows 11, and MacOS
• Familiar with Two-Factor-Authentication and Single-Sign-On technology.
Job duties and responsibilities
• Effectively resolve L1 helpdesk queries as per...
hiredly.com -
Boardroom Corporate Services Sdn Bhd-Petaling Jaya
3. Promptly, accurately, professionally, and courteously receive and respond to all helpdesk phone calls / email enquiries within SLAs.
4. Internal Reporting: Prepare reports for EPS within agreed timeframe.
5. External Reporting: Prepare external...
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Telecontinent Sdn Bhd-Petaling Jaya
Inbound 1st Level Technical Support
• To analyze, create and resolve tickets (if applicable).
• To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests (e.g. Password resets, SW...
ricebowl.my -
Kerry Group plc-Petaling Jaya
Manage invoice processing for the AP scope region, ensuring accurate PO matching or manual posting.
• Address supplier and site queries related to payables, ensuring prompt responses to AP Helpdesk tickets within a 2-day SLA.
• Drive continuous...
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EPS Malaysia-Petaling Jaya
Job Responsibilities:
• Support daily IT Helpdesk operations, meet incident resolution time, update IT knowledge base system, IT incident ticket logging, and other tasks requested by WDT Site IT Supervisor/Manager.
• Serve as the first point...
whatjobs.com -
Mettler-Toledo International Inc.-Petaling Jaya
and ensuring end users’ systems are up to date.
• Manage IT assets, including setting up computers and managing IT equipment and their lifecycle.
• Resolve help desk requests, ensuring timely follow-up and effective communication.
• Provision IT Service...
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