[ref. i56511504] Call centre sales consultant

POSITION SUMMARY:

You will play a key role in helping clients understand their insurance options and secure the best coverage to meet their individual needs.

Duties and Responsibilities:

• Sales and Customer Service:
• Actively seek out new sales opportunities through cold calling.
• Engage with clients to understand their needs and recommend suitable insurance products (life, health, home, auto, etc.).
• Provide clear and detailed explanations of insurance coverage, benefits, and premiums to customers.
• Build and maintain strong, long-lasting relationships with clients.
• Follow up with prospective clients to close sales and achieve sales targets.
• Customer Needs Assessment:
• Conduct thorough consultations with clients to determine their needs and tailor insurance solutions that meet their financial goals.
• Provide guidance and recommendations on different insurance options to ensure clients make informed decisions.
• Achieving Sales Targets:
• Meet or exceed monthly and annual sales targets as set by the Sales Manager.
• Track sales performance and maintain a sales pipeline using CRM to

Qualifications:

• Education:
• Minimum SPM, diploma or equivalent (Bachelor’s degree in business, finance, or related field is a plus).
• Experience:
• Proven experience in sales, preferably in the insurance industry.
• Experience in customer service or sales consulting is desirable.
• Skills:
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Goal-oriented with a track record of achieving or exceeding sales targets.
• Good understanding of insurance products and their benefits.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.

Personal Attributes:

• Motivated, self-driven, and results-oriented with a strong desire to succeed.
• Excellent problem-solving skills and ability to think critically.
• High level of professionalism and integrity in dealing with clients.
• Ability to work in a fast-paced environment and manage multiple priorities.