Mandarin Customer Service Executive – Survey Project |Fixed Hours
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Educational Background – Must possess at least SPM, Diploma/Advanced Diploma, or Bachelor’s Degree in Food Technology, Nutrition/Dietetics, Nursing, Medical Science, Pharmacy/Pharmacology, or any equivalent field.
- Experience – Minimum 1 year of working experience in a related field is required.
- Fresh Graduates – Encouraged to apply! Full training is provided.
- Role Level – Preferably Junior Executives with a focus in Customer Service or related disciplines.
- Language Proficiency – Must be able to communicate fluently in English, Bahasa Malaysia, and Mandarin.
- Handle inbound and outbound calls to provide product information and nutritional advice, aiming to drive brand conversion and customer retention.
- Document all interactions with customers accurately and maintain detailed call records.
- Perform data entry and ensure proper maintenance of customer databases.
- Ensure excellent service quality is delivered in every customer interaction.
- Collaborate with Marketing and Product Managers to effectively communicate brand knowledge.
- Support additional tasks and responsibilities as assigned by your supervisor.
- Working Hours: 9.00am to 6.00pm (Monday – Friday)
- Compensation: Commission/ Allowance
- Benefits: EPF & SOCSO
- Leave Entitlements: Annual Leave, Medical Leave
- Facilities: Rest & Relax Area
- Employee Recognition: Quarterly Staff Recognition and Appreciation
- Location: 5 Minutes Walking Distance from Public Transport
MR International Group Sdn BhdPetaling Jaya
SPM, diploma or equivalent; relevant degree preferred.
• Able to speak in English and Mandarin
• Fresh graduate are welcome to apply
• Customer service experience preferred, especially in education.
• Excellent communication and interpersonal...
Aegis BPO Malaysia Sdn BhdPetaling Jaya
to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI...
The People Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
Customer Service Executive (Mandarin Speaker)
Job Responsibilities
Able to handle customers through email and also live chat
Able to type and write in multi-language (Such as English and Mandarin preferred)
Good communication skills and a fast...