Customer Service Executive

Education: SPM/Advanced/Higher Diploma in any field or equivalent. A major in Accounting or Finance is a plus.

• Fresh graduates are welcomed to apply.
• Experience: One year of relevant experience is advantageous. Fresh graduates with an interest in starting a career in a call center are also encouraged to apply.
• Language Skills: Proficiency in written and spoken English, Mandarin, and Malay.
• Skills: Strong communication skills, a willingness to learn, and the ability to work effectively within a team.
• Attributes: Ability to work under pressure and thrive in a fast-paced environment.
• Customer & Stakeholder Interaction: Engage with customers and internal stakeholders daily, building sustainable relationships through professional and interactive communications, whether by phone or email.
• Issue Resolution: Act as the primary contact point for customer complaints and issues, providing timely and effective resolutions.
• Ad Hoc Tasks: Handle additional assignments as directed by your superior to support various business needs.
• Other Duties: Perform other tasks and responsibilities as assigned, contributing to the overall success of the team.
• Career Growth: Opportunities for career development and advancement within the company.
• Training: Comprehensive training programs to enhance your skills and knowledge.
• Supportive Environment: A collaborative and supportive team culture.
• Competitive Compensation: Attractive salary package and benefits.