Senior Customer Service Representative
ES2000 STAFFING SDN BHD Petaling Jaya Full-time
Minimum Diploma or higher.
- Fluent in English
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Fresh graduate is encourage to apply too.
- Knowledge in Digital Media
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Well verse in digital media
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- EPF, SOCSO included
- Min 12 Days Annual Leave per year
- We provide medical coverage, You may claim up to the limit of your position
- Bonus
- Overtime allowance
Car Dreams BerhadAmpang Jaya, 19 km from Petaling Jaya
information to customers.
• Strong teamwork and collaboration skills.
• Previous customer service experience is a bonus, but not required.
• Must be reliable, responsible, and willing to learn on the job.
• Answer incoming calls and assist customers...
StoreHubKuala Lumpur, 11 km from Petaling Jaya
to embark on, keep reading!
About this Role
As a Customer Care Representative (Multilingual) at StoreHub, you will be the frontline support for our base of Retail and Restaurant businesses, helping them navigate and maximize the potential of the StoreHub...
Kuala Lumpur, 11 km from Petaling Jaya
involves providing customer support to Mandarin-speaking tourists, handling inquiries and resolving issues related to bookings, dining experiences, and travel services. You’ll be part of a dynamic team focused on ensuring a smooth and enjoyable experience...