[ref. u87770917] Internship Customer Service/Software Support/IT Helpdesk/Customer Support - Kuala Lumpur

apartmentInfo-Tech Systems Integrators placeKuala Lumpur descriptionInternship calendar_month 

Main Responsibilities:

  • Provide and assist support to end users on enquiries to HRMS/ Accounting Software via phone call/ email / remote assistance.
  • Assist Software technical assistance, troubleshoot and resolve issues
  • Perform data migration works if necessary
  • Conduct product (Software) training to end users
  • Resolve customer technical issues in a timely & professional manner
  • Involve in ad-hoc projects, pre-implementation discussions

Main Requirements:

  • Candidate must possess at least a bachelor’s degree in any field.
  • Strong interest in Human Resource Payroll System or Customer Support.
  • Strong in communication skills, including English and Bahasa Melayu, Mandarin is an added advantage.
  • Resilient, resourceful, displays strong initiative, is self-directed and motivated.
  • Applicants must be willing to work in Q Sentral.
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