Admin cum Customer Service Executive

apartmentSNS Network (M) placeIpoh scheduleFull-time calendar_month 

Admin cum Customer Service Executive

Responsibilities:

  • To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services.
  • Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
  • Responsible for daily operational tasks for the Company to ensure smooth running of daily operation.
  • To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
  • Striving to achieve and maintain overall performance adhering to SLA.

-To undertake any ad-hoc assignments as and when required.

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