Retail Assistant (Toppen)

Minimum education level: SPM.

• Ideally, 1 year of experience in the retail industry.
• Proficient in both Bahasa Malaysia and English.
• Fresh graduates or school leavers are encouraged to apply.
• Strong customer service and communication skills.
• Willingness to work in rotational shifts, on weekends, and public holidays.
• Demonstrate a strong knowledge and passion for the products and services offered.
• Meet personal sales targets and contribute to achieving the overall outlet sales goals.
• Provide an exceptional customer experience by addressing inquiries and recommending relevant products and services based on customer needs.
• Support the implementation of effective customer service channels and solutions to address customer concerns.
• Execute outlet promotions effectively to boost sales and enhance the customer experience.
• Gather customer feedback and analyze their needs to suggest new products or services to management.
• Prepare sales and service reports as requested by the outlet manager.
• Participate in daily opening and closing procedures, as well as stock-taking in accordance with standard operating procedures (SOPs).
• Assist in ad-hoc roadshows and events to achieve sales targets.
• Maintain a clean and organized outlet and ensure retail fixtures and demo units are displayed properly.
• Contribute to the team’s success by accomplishing other related tasks as needed.
• Perform additional duties as assigned.
• Annual leave
• Medical benefits
• Staff Purchase