[ref. o9493016] Kluang - E-Commerce Marketing Executive ( Mandarin Speaker & Johor)

We are looking for a passionate and well-organized E-Commerce Executive to support our daily operations across online platforms such as Shopee / Lazada /Tiktok. You will be responsible for managing sales data, executing promotional campaigns, handling product listings and inventory, as well as researching market trends and competitors to continuously improve product visibility and sales performance.

• Data Management & Analysis: Organize sales data, analyze campaign performance, and optimize strategies to increase conversion rates.
• E-commerce Campaign Planning & Execution: Plan and execute promotional campaigns on Shopee and Lazada to increase brand exposure and sales.
• E-commerce Platform Operations: Manage product listings on Shopee and Lazada, including product uploads, updates, delisting, returns, stock accuracy, and shop content updates.
• Market & Competitor Research: Study market trends and competitor products, understand Shopee and Lazada SEO rules, and optimize product listings to improve search rankings and conversion rates.
• Customer Support Assistance: When needed, respond to customer inquiries , provide product recommendations and after-sales support to improve customer satisfaction.
• 2 years of experience in a related field is preferred.
• Possess a positive attitude, willingness to learn, and the ability to quickly grasp new concepts.
• Have strong communication skills (both written and spoken) and the ability to follow up on tasks effectively.
• Able to handle multiple tasks simultaneously and adapt to a fast-paced work environment.
• Demonstrate teamwork spirit while being able to work independently.
• Experience in e-commerce platform management is preferred.
• Possess strong problem-solving abilities.
• Languages: Basic proficiency in Bahasa Malaysia and English, Mandarin