Project Manager / Project Coordinator - Ampang Jaya
CX One Sdn Bhd Ampang Jaya Full-time
Manage relationships with clients, stakeholders, and oversee project delivery, testing, and post-go-live support.
- Coordinate internal resources and external vendors for project implementation.
- Serve as a technical liaison between customers, business stakeholders, engineering teams, and support operations.
- Define project scope and objectives with stakeholders, ensuring technical feasibility.
- Develop and monitor project plans.
- Handle changes to project scope, schedule, and costs.
- Analyze customer use cases, document requirements, and implement best practices.
- Build trust with client leadership to ensure project success and address potential risks effectively.
- Ensure timely and within-budget project delivery.
- Maintain accurate project documentation and records.
- Be flexible with working hours to accommodate different time zones.
- Utilize various project management methodologies (SDLC, Agile, Waterfall) for project execution.
- Experience:
- For Project Manager Role: Minimum 5 years experience in IT Project Management role.
- For Project Coordinator Role: Minimum 2 years experience in IT Project Coordination or Administration role.
- Education: Degree in Computer Studies or Information Technology or related discipline.
- Certifications: Project Management Professional (PMP), PRINCE2 or related certifications are advantageous.
- Industry Experience: Prior experience with Contact Center Solution, Contact Center as a Service (CCaaS) and Software as a Service (SaaS) is preferred.
- Technical Skills: Proficient in Windows and Microsoft applications eg. MS Project, Words, Excel, and Power Point
- Communication Skills: Excellent command of written and spoken English.
- Client Interaction: Strong verbal and written communication skills, with the ability to provide clear explanations while dealing with clients and stakeholders.
CX One Sdn BhdKajang, 18 km from Ampang Jaya
Role: Minimum 5 years experience in IT Project Management role.
• For Project Coordinator Role: Minimum 2 years experience in IT Project Coordination or Administration role.
1. Education: Degree in Computer Studies or Information Technology or related...
La'mis Sdn BhdAmpang Jaya
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for a Junior Project Coordinator to join our team at IO Esports — no experience needed, just the right mindset. We’ll train you and guide you every step of the way.
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