Restaurant Manager / Assistant Restaurant Manager

apartmentAwagyu Sdn. Bhd. placeJohor Bahru scheduleFull-time calendar_month 
Achieve at least SPM education.
  • At least 2 years' experience in F&B.
  • Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
  • Able to lead a team.
  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Knowledge of food safety and hygiene regulations.
  • Can work at Johor Bahru.
  • Oversee daily restaurant operations to ensure smooth and efficient running.
  • Manage and lead restaurant staff, including recruitment, training, scheduling, and performance evaluation.
  • Monitor inventory levels and order supplies to maintain adequate stock and minimize waste.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Provide exceptional customer service, addressing concerns and complaints promptly.
  • Analyse customer feedback and implement improvements to enhance satisfaction.
  • Coordinate with kitchen and serving staff to ensure timely and quality service delivery.
  • Develop and manage budgets, monitor financial performance, and implement cost-control measures.
  • Plan and execute marketing strategies and promotional activities to increase restaurant visibility and sales.
  • Prepare and analyse reports on sales, labour, and food and beverage, labor costs.
  • Foster a positive work environment, coaching and developing staff to achieve operational goals.
  • Negotiate contracts with vendors and suppliers to ensure competitive pricing and quality products.
  • Stay informed about industry trends and implement continuous improvement initiatives.
  • Ensure compliance with all legal requirements and licensing regulations.
  • Represent the restaurant in the local community and engage in community events.
  • EPF/SOCSO
  • Annual leave
  • Medical leave
  • Staff meal provided
  • Annual performance bonus
  • Training provided
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