E-Commerce & Digital Growth Manager (retail)
E-COMMERCE & DIGITAL GROWTH MANAGER Salary: Competitive and based on experience Location: Kuala lumpur Keywords: E-commerce, Digital Growth, Manager, Online Sales, Profit Targets
Our client is seeking a highly skilled E-Commerce & Digital Growth Manager to drive profitable online growth. This role involves coordinating multi-channel activities, developing digital strategies, and identifying commercial opportunities to improve sales and profit.The successful candidate will be responsible for maintaining and advancing the website, implementing customer acquisition techniques, and developing holistic business marketing strategies.
- Drive profitable online growth
- Coordinate multi-channel activities
- Develop digital strategies
What you'll do:
As an E-Commerce & Digital Growth Manager, your primary responsibility will be driving profitable online growth. You will coordinate day-to-day multi-channel activities, ensuring all digital communications and strategies are geared towards meeting growth targets.Your role includes maintaining and advancing the website for continuous improvements in visitor numbers and conversion rates. You'll work closely with various teams to implement customer acquisition techniques, develop holistic business marketing strategies, and introduce segmented customer lifecycle marketing.
Your leadership skills will be crucial in leading, motivating, and developing the Multi-Channel team.
- Review and evaluate the Multi-Channel proposition regularly to ensure it delivers the sales and profit plan.
- Work with various teams to develop a Multi-Channel trading plan that drives traffic and maximises onsite conversion.
- Maintain, develop and advance the website to continuously improve visitor numbers and conversion rates.
- Determine appropriate enhancements and upgrades required for the website.
- Deliver revenues in line with the budget plan while ensuring sufficient cost controls are in place.
- Implement best in class Multi-Channel customer acquisition techniques.
- Develop holistic business marketing strategies that lead with digital and online acquisition.
- Implement best in class Multi-Channel retention techniques.
- Identify, manage and mitigate risks to performance.
- Lead, motivate and develop the Multi-Channel team.
What you bring:
The ideal E-Commerce & Digital Growth Manager will bring a wealth of experience from previous ecommerce management positions. You must possess strong analytical skills, excellent attention to detail, and outstanding verbal and written communication skills.Your ability to work as part of a small team in a fast-paced environment will be crucial. A proactive, independent, result-oriented approach is essential for this role. Proficiency in English & Chinese is required.
- Bachelor's Degree, Post Graduate Diploma, Professional Degree, Commerce or equivalent
- Proficiency in English & Chinese
- At least 5 years’ experience in an Ecommerce management position
- Experience using Google Analytics
- Strong analytical skills
- Excellent attention to detail
- Excellent verbal and written communication skills
- Ability to work as part of a small team in a fast-moving environment
- Proactive, independent, result-oriented approach
What sets this company apart:
What's next:
Ready for an exciting career move? Apply now!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn BhdBusiness Registration Number : 729828-T
Licence Number : JTKSM 423C