Underwriting Manager
The opportunity
This position required experienced in underwriting risk assessment and ensures underwriting policies, procedures and guidelines are in compliance with the organization’s expectations. He/she resourceful, independent and self-starter. He/she is accountable for the accuracy and timeliness on all related tasks in Underwriting.He/she is expected to meet datelines and deliver the expected results. Any error or delay in processing will impact company reputation and service standard.
Responsibilities- Ensure applications are underwritten up to conferred authority and as per the agreed TAT
- Ensure that underwriting decisions comply with the company underwriting guideline
- Act as backup for other team members when needed
- Counter signing applications which are referred by underwriters.
- Involve and perform UAT and projects
- Handle enquiries within the agreed TAT
- Provide technical consultation or advice to business partners, customer and to get the case finalized
- Investigate and resolve complaints involving handling of requests or delay and implement the corrective measures
- Prepare reports and SOPs
- Other administrative duties and assigned duties as and when required by the HOD
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- University degree preferably in Science, Biomedical Science or Nursing
- At least 10 - 12 years of underwriting experience in life insurance
- Excellent technical skills in risk selection while routinely identifies issues and begins implementing resolutions
- Communication skills; consistently communicates the vision, direction and performance of the business with great impact
- Able to work long hours, public holidays and weekends as required according to business needs
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture
- Boundless opportunity
- Continuous innovation
- Delivering the promise of Diversity, Equity and Inclusion
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Hybrid