IT Technical Support Executive

Proficiency in English, Bahasa Malaysia. Mandarin is a preferred

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Good Knowledge of Windows servers, network, VOIP / IPPABX, IT security, and operations, preferably experience in technical and hands-on skills.
• Minimum 1 to 2 years working experience in IT support.
• Good understanding of IT support services, infrastructure and security.
• Ensure the day-to-day operation support of IT infrastructure, network system and end-users issues include Installing and configuring computer hardware, software, systems and networks.
• Responding in a timely manner to service issues and requests
• Providing technical support across the company
• Conduct daily check on servers’ hardware (Cloud system, Storage, Backup and etcetera) and performing Monthly/Quarterly Server Maintenance.
• Manage and coordinate with vendors on hardware procurement, contract renewals, and ad hoc purchase.
• Coordinate/Participate in IT Projects, including design and deployment of new IT system.
• EPF
• SOCSO
• Medical claim
• Annual Leave
• Birthday Leave