Customer Service Executive (Mandarin Speaker, Work From Home )
Delphint Operation Sdn Bhd Kuala Lumpur Full-time
Excellent spoken and written communication abilities in both Mandarin & English.
- Candidates must possess at least a SPM/Diploma / Bachelor’s Degree in Business Administration, Banking, Mass Communications or any equivalent.
- At least 1 year of customer service work experience, with experience in customer service management is preferred.
- Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage.
- Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
- Demonstrated analytical and problem-solving skills.
- Working knowledge and understanding of the Internet, familiar with RM is preferred.
- Able to work on shift.
- One year renewable contract, with the option to transfer to a permanent position after one year.
- IMMEDIATE HIRING.
- Respond effectively and efficiently with customers through various channels.
- Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Provide recommendations within the area of expertise to support customer needs.
- Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.
- Work From Home.
- Attractive salary + allowance.
- Professional training will be provided.
- Good working environment.
- Annual Leave + Medical Leave.
- Work 5 days per week.
- Career Advancement.
- Salary Increment.
The People Sdn BhdKuala Lumpur
Customer Service Executive (Mandarin Speaker)
Job Responsibilities
Able to handle customers through email and also live chat
Able to type and write in multi-language (Such as English and Mandarin preferred)
Good communication skills and a fast...
The People Sdn BhdKuala Lumpur
Customer Service Executive (Mandarin Speaker)
Able to commit to night shifts
Proficiency in Mandarin & English preferred as role requires candidate to deal with Mandarin-speaking clients
Looking for Mandarin-speaking candidates who...
Aegis BPO Malaysia Sdn BhdPetaling Jaya, 11 km from Kuala Lumpur
to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
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• Work in a team to achieve the required KPI...